Question 1

What age group are your sets and books for?

Accepted Answer

The sets and books are suitable from about the age of three months and will be most enjoyed around the early developmental ages. The educational nature of our products will be appropriate for children up to the age of about seven.

Question 2

What are the sets and books made from?

Accepted Answer

We use a combination of  woven twill fabrics, felt and haberdashery trims, like buttons, zips, ribbons, ties and poppers. The pages and bags have a firmed-up wadding to help them keep their shape.

Question 3

Can I wash the sets and books?

Accepted Answer

Yes, you can handwash the sets and books. Ensure you use cold water to make sure colours don’t run and fabrics don’t shrink.

Question 4

Do you make custom-made books?

Accepted Answer

Yes, we do! Visit our custom-made section on the website to place your order and Heather will be in touch with you to find out more about your requirements.

Question 5

How long will it take for my order to be shipped?

Accepted Answer

Please allow one week for standard sets and books to be shipped out. If you have placed an order for a customized book, we will advise on the lead time during the consultation process but allow for two weeks for custom-made orders.

Question 6

Which courier company do you use?

Accepted Answer

Once you have placed your order you will be able to select two shipping options:
Option one: store to door delivery which will be fulfilled by Aramex.
Option two: store to Postnet delivery, please remember to let us know which Postnet you would like us to send your order to during the check out process.
Please also check out our shipping and returns page for more information:
https://www.2tweetstreet.co.za/shipping-returns

Question 7

Do you have a specific question for us?

Accepted Answer

If there is something you would like to know about our products, please email us at Heather@2tweetstreet.co.za

SENSORY AND

EDUCATIONAL TOYS

faqs